Customer text messages
Confirm appointments, send reminders, and share changes.
$0.03 / segment
No monthly fee. Longer messages may be billed as multiple segments.
Kaila pricing
$23 / month / location
$276 billed yearly.
Unlimited staff, services, and appointments
All included in your plan
Easy for your whole team to use
| Online booking and appointment calendar | Included |
|---|---|
| Professional website you can update yourself | Included |
| Automatic appointment assignment and staff notifications | Included |
| Email confirmations and reminders | Included |
| Stay in control, even when you're away | Included |
| Mobile app and web access | Included |
| Monthly reports | Included |
| Customer visit history and notes | Included |
| Staff permissions to protect customer privacy | Included |
| Add walk-ins and breaks | Included |
| In-store self-booking with a QR code | Included |
| Group bookings for the same time | Included |
| Two staff members for one service | Included |
Add what you need, when you need it
Phone answering
Voice menu, booking links by text, and call transfers.
$10 / month ＋ $0.10 / minute
Each call is rounded up to the next full minute. Texts with booking links are billed separately.
Free Plan
A professional website. Easy to update yourself.
Help customers get to know your business with your services, prices, location, and hours. Update the details yourself whenever you need to with just a few taps.
Emily’s Salon & Spa
A little care. A fresh new you.
Open until 6:00 PM8 services
Wash, cut & blow-dry
Pricing questions
Does adding more staff cost extra?
No. Your plan is priced per location, with unlimited staff. Text messages and phone answering are optional and billed separately at the rates shown.
What's the difference between monthly and yearly billing?
Monthly billing is $28 per month. Yearly billing is one payment of $276, equivalent to $23 per month. That saves you $60 compared with 12 monthly payments.
Can I use Kaila without text messages?
Yes. Your plan includes email confirmations and appointment reminders. Add text messages only if you need them.
What if I have more than one location?
Each location has its own subscription and billing. You can switch between locations in the same app.
Do I need to change my payment system?
No. Appointments and payments are managed separately, so you can keep your current payment system. Kaila doesn't take a percentage of your sales.
Is there a contract? Can I cancel anytime?
There's no long-term contract. You can cancel anytime in the app. Your plan stays active until the end of the period you've paid for, and it won't renew after that.
Is Kaila available outside the United States?
Not yet. Kaila is built for businesses in the United States: the phone numbers, text messages and prices are all for the U.S. We’re working on bringing Kaila to more countries. Stay tuned.